QuickBooks Payroll is a widely used service by employers all around the world. Users can conduct a punctual payroll of the employees working in the organization and manage the records of every employee. The software also helps with tax submission by creating official documents and maintaining the required records. However, internal issues are common in software, which can cause it to malfunction. QuickBooks error PS077 stops the software’s payroll updates and restricts users from accessing payroll data. If you encounter a similar issue on your QuickBooks, keep reading the blog to learn about its triggers and the adequate ways to eliminate it.
Troubleshooting assistance by QB experts is always available at 1.855.738.2784 to resolve this issue.
Causes
This payroll error affects the PC due to the factors discussed below-
Your QuickBooks hasn’t been registered after a recent payroll service renewal.
Program files have suffered damage from a virus attack or data corruption, and QuickBooks struggles to run.
Inuit servers don’t validate you as an authorized user due to an incorrect service key or EIN.
Also Recommended: What is Error Code 15263 in QuickBooks?
Solutions
The error can be tackled by applying the methods given below-
Solution 1- Verify that you are using the correct credentials and reactivate your QuickBooks desktop
An incorrect service key or EIN can also affect the payroll update. The servers won’t authorize access to the payroll data or download the payroll update. Getting confused between EIN and service key is normal while signing in to your QB Desktop. Another case that can develop this error is if you renewed the payroll service recently, but the software isn’t activated or registered. You’ll have to manually register the software as described below to get rid of this payroll issue-
Open QuickBooks on your computer and press F2.
A product information window will open, and check if the status is highlighted as Active beside the license number.
Also, check if the EIN & service key you have entered is correct; otherwise, hit Edit.
If the status says Cancelled, click on the Resubscribe option given below it.
Do as per the directions given by the software to activate your QuickBooks Desktop.
Once the process is finished, try downloading the payroll updates again.
Use the following solution if the error is still unresolved and the payroll update fails.
Solution 2- Repair QuickBooks with the help of the Quick Fix my program utility
QuickBooks Tool Hub helps you fix common issues in the software that can occur on a daily basis. The tools are easy to use and do not require any prior expertise. Refer to these steps-
Open the QuickBooks Tool Hub on your PC and go to the Program Problems menu.
Select Quick Fix My Program from the given options and let the software get repaired.
After the tool finishes, download the payroll update again.
The issue will be fixed and won’t trouble you while updating payroll.
Conclusion
This brings us to the end of our blog, which provides the details of QuickBooks error PS077. You are now aware of the circumstances that can lead you to this error, and we hope you apply the techniques shared in the blog to counter the issue in your QuickBooks.
Any further assistance by QB experts in troubleshooting this error is available at 1.855.738.2784.
You can also read: QuickBooks Error 6000, How to Fix it?
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