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Proven Corrective Measures to Fix QuickBooks Error PS038

  • Writer: John Smith
    John Smith
  • 1 minute ago
  • 2 min read
QuickBooks Error PS038
QuickBooks Error PS038

QuickBooks has only remained an accounting software but has become much more, as it lets you perform many tasks from a single platform. QuickBooks Payroll facility is one of the aspects why choosing this accounting software over others is worth the purchase. But many problems can occur while availing of payroll, like QuickBooks Error PS038 while sending paychecks online. It may have been triggered due to a missing update of the payroll tax table and can affect your organization’s productivity. In this blog, we shall discuss the in-depth details of QuickBooks Error PS038 and its rectification methods.


Specifications of QuickBooks Payroll Error PS038

Can’t Update Payroll Error PS038 presents itself with an error message saying the quote below.

“You’ve retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before mm/dd/yyyy. [PS038]”.

QuickBooks Desktop Error is known to interrupt the operation of sending paychecks online to the parties related to your error. But this error is not that adamant and challenging to solve; on the contrary, it can be resolved with very effortless processes mentioned in the subsequent section.



Techniques to Rectify Error Code PS038 in QuickBooks

Inspect and Find Paycheck Stuck as “Online to Send”

  • Go to Edit, click Find and tap Advanced

  • Enter into Choose Filter and search the Filter list to choose the Detail Level alternative.

  • Select Summary Only.

  • Enter into Choose Filter and search the Filter list to choose the Online Status alternative.

  • Tap the Online to Send alternative in the dropdown on the right.

  • Lastly, tap Find to inspect all unsent paychecks and the status of the PS038 error.



Inspect the status of halted Paychecks

  • We have got the list of halted paychecks in the above solution, so launch the first one in the list and tap the Paycheck detail alternative.

  • Reach the Review Paycheck wizard and tap the Earnings option.

  • Add the list’s last entry as a new item again.

  • You have opened the Net Pay Locked wizard, on which tap the No button.

  • Select the Rate Field for the item you included in the list in the above steps.

  • Inspect and ensure that there are no changes in Net Pay and Taxes, then tap OK.

  • If and when the Past Transactions dialog box appears, tap Yes.

  • Further, tap the Save & Close icon, and if the Recording Transaction dialog box appears, tap Yes.

  • Relaunch the paycheck and tap the Paycheck Details icon.

  • Remove or delete the entry you included in the above steps.

  • Again, inspect and ensure that there are no changes in Net Pay and Taxes, then tap OK.

  • Click Save & Close.

  • Execute the steps for all the halted paychecks.


Hopefully, your QuickBooks Error PS038 has been rectified, and sending paychecks online has become hassle-free. However, if the problem has still not vanished or you need help with other QuickBooks problems, dial 1.855.738.2784 to talk to our accounting experts.


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