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Best Solution for QuickBooks Unable to Send Invoice Error

  • Writer: John Smith
    John Smith
  • 4 days ago
  • 3 min read

QuickBooks Unable to Send Invoice
QuickBooks Unable to Send Invoice

QuickBooks is a reliable and efficient accounting application that caters to several small and medium-scale businesses worldwide. It has the best in-class features, which go in sync with seamless operation and a user-friendly interface. Even though it flaunts the best in the market, it ends up getting technical glitches and bugs in the long run. The “QuickBooks Unable To Send Invoices” is an error code among many others that triggers when the invoice is sent using email services. The primary cause is that the preferred e-mail service for sending the statements is not accurate. The major causes of its occurrence and the best remedies to obviate the error are mentioned in the upcoming topics.

It can rather be said that the error code “QuickBooks Unable To Send Invoices” is a common error, and it can be solved using simple solutions by anyone as given in the post. However, if you still find yourself stranded with troubleshooting, you can dial the toll-free 1.855.738.2784 for better tech help.

Causes Behind the QuickBooks Unable to Send Invoice Error

There are several factors that contribute to the appearance of the error aforementioned. They are mentioned below-

  1. The administrator domain can’t be accessed.

  2. The user does not have a preferred valid email configuration.

  3. The user’s e-mail service provider has inappropriate security measures.



Preventive Methods to Fix the QuickBooks Unable to Send Invoice Error

Below are the best working solutions for combating the error code mentioned above.


Solution 1: Configuration of e-mail service within QuickBooks

A properly configured email setting is necessary to take appropriate action to send the emails without any hindrance.

  1. Open ‘QuickBooks Desktop’.

  2. Navigate the ‘Edit’ menu sitting in the menu bar.

  3. Choose ‘Preferences’. You will see two panels across the screen. Go to the left panel.

  4. Select ‘My Preferences’ in the panel. Choose ‘Edit’.

  5. Click ‘Default’. Check whether the preferred e-mail service provider is the same as the ‘Server Name’.

  6. Make required changes. For instance- If you use outlook, use ‘intuit.smtp.mail.outlook.com’. instead of ‘smtp.mail.outlook.com’.

To go on with the solution provided in the above steps, you need to verify everything is working fine. Follow the next solution in order to ensure this.



Solution 2: Run a sample company file

  1. Open ‘QuickBooks Desktop’.

  2. Hover over the menu bar, select the ‘File’ menu.

  3. Go to ‘Close Company’.

  4. A window appears with the title ‘No Company Open’. Select ‘Open a Sample File’ in it.

  5. Browse through and choose the desired sample file to open.

  6. Once it opens, try going to the email service provider settings and retry sending an invoice.

If the above solution doesn’t work for you, you may try resetting your email service so things get back on track


We now reach the conclusion of our blog. We hope to inform you with all details about the error code QuickBooks Unable to Send Invoices by providing you with the necessary tools to overcome the issue in no time. We believe that with all our efforts, we sincerely responded to each of our users’ queries. However, if the user still can’t overcome the problem, it is advised to call the helpdesk number 1.855.738.2784 for further information and assistance.


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